Terms of Service

We encourage you to review these Terms and Conditions carefully. Please voice any questions or concerns you may have. Additionally, let us know of any specific terms, conditions, or expectations you would like included before work begins.

By accepting our estimate or permitting work to commence, you agree to these Terms of Service.

1. Estimates

• Our estimates are prepared with detailed accuracy to avoid misunderstandings.

• If any item is missing or unclear, let us know for a revision before work begins.

• Any additional work required will be agreed upon with the client, and a revised or separate quotation will be provided.

2. Working Arrangements

• All pricing is based on unrestricted access and unimpeded working during normal business hours (Monday – Friday, 8:00 AM – 5:00 PM), unless otherwise agreed.

• Both contractor and client will agree on practical working arrangements to minimize disruption and ensure efficient project completion.

3. Access and Deliveries

• Free access must be provided for the delivery of building materials, machinery, equipment, skips, and other required items.

4. Ownership of Materials

• All materials supplied by FixProHomes or subcontractors remain the property of FixProHomes Ltd until full and final payment is received via bank transfer, cleared cheque, or cash.

• Until payment is cleared, FixProHomes retains the right to access the site for the collection of any unused materials, tools, or equipment.

5. Acceptance of Terms

• Accepting an estimate verbally or in writing, and agreeing to commence work, constitutes acceptance of these Terms of Service.

6. Payment Terms

• Payment is accepted via Bank Transfer. Credit/Debit card payments can be arranged, subject to a 2.99% surcharge.

• Payment in full is due upon completion of the project and receipt of the final invoice.

• Part payments, deposits, or interim payments must be agreed upon before or during the project.

• Invoices unpaid after 8 days from the invoice date will incur interest at a rate of 2.5% per month, plus collection costs.

7. Insurance and Public Liability

• FixProHomes maintains Public Liability Insurance with a minimum coverage of £5 million.

• Our insurance covers standard building practices but excludes liability for pre-existing defects or damages.

8. Privacy and Confidentiality

• All client information is handled in compliance with the Data Protection Act 1988 and will remain strictly confidential.

9. Revisions to Pricing

• If unforeseen difficulties or changes in circumstances arise, we reserve the right to revise the estimated price or quotation to reflect the updated situation.

10. Guarantees

• Our workmanship is guaranteed for 12 months. Manufacturer warranties apply to materials used in the project.

• Guarantees only take effect once full payment of the final invoice is received.

• Existing structures, materials, or decorations are not covered under this guarantee.

• If an issue arises beyond the guarantee period, we will investigate the cause, negotiate a solution, and carry out agreed repairs promptly. Charges may apply for work outside the guarantee period or for items not covered.

11. Additional Work and Extras

• Any additional work or extras will only be undertaken after full discussion and agreement with the client.

• Verbal or written approval is required, and charges will be applied at the agreed rate.

12. Discounts and Retentions

• Pricing assumes no retentions unless agreed upon in writing beforehand.

• No contractor or subcontractor discounts are provided unless expressly confirmed in writing.

13. Completion of Work

• FixProHomes will strive to complete all projects promptly, factoring in weather conditions, material availability, and unforeseen circumstances.

• We aim to maintain a helpful and cooperative attitude throughout the process.

14. Dispute Resolution

• Any disputes arising from these Terms will first be resolved through discussion or mediation. If unresolved, legal proceedings must be initiated in [Insert Jurisdiction].

15. Contact Information

For questions or concerns, please contact us at:

• Phone: 0203 4886 338

• Email: Info@fixprohomes.co.uk

• Address: 168 Fulham Road  SW10 9PR London UK